10 Top Blog Posts on Customer Service / Support
- Customer Service Attracts Loyal Customers – Customer Experience – Sep ‘09
- Customer Service Trumps Price – Customer Experience – May ‘09
- Spare no expense! – Seth Godin – Aug ‘09
- Winning on the uphills – Seth Godin – Jul ‘09
- How Customer Support Organizations Must Evolve – Jeremiah Owyang – Sep ‘09
- Five Wishes For Customer Service In 2010 – Customer Experience – Oct ‘09
- HOW TO: Use Twitter for Customer Service – Mashable – May ‘09
- Exploring Customer Service Efforts Using Twitter - Social Media Explorer - Oct ‘09
- How Efficient is Customer Service on Twitter? – Now Sourcing – Oct ‘09
- Zendesk Offers iPhone Apps Customer Support - Read Write Web – Jun ‘09
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